About the job
At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry.
No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it’s built into the very fabric of our shared values. We like to say we Rise Together – putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challenge and Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it’s hard. It’s our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable.
But don’t take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we're obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more.
The Sr. Manager, B2B Marketing is a key leader for the foundational component of our Cars Commerce platform—the Cars.com marketplace. In this role, you will oversee B2B marketing for our marketplace listing solutions, ensuring they deliver exceptional value to our Dealer and OEM customers. Your focus will be on enhancing customer retention and loyalty while also supporting various sales teams to drive continued growth in our customer base.
You will play an integral role in the ongoing evolution of the Cars.com value proposition, differentiation, and solutions, collaborating closely with Marketplace Product teams to bring new features to market and enable our extensive sales team to better serve our customers. As a strategic leader within Cars.com B2B Marketing, you will actively monitor key metrics such as customer count, revenue growth, and sales satisfaction. You will leverage these insights to determine the necessary resources, tools, and communication strategies to support our sales teams effectively. Additionally, you will develop Sales outreach strategies for both new business and cross-sell opportunities to ensure sustained revenue growth for the marketplace.
Success in this role requires a bold, proactive, and insightful approach, with a strong understanding of B2B sales enablement and product marketing fundamentals. You will embody the Cars Commerce values by taking ownership of the execution of our Cars.com B2B marketing strategy and helping teams rise together to achieve our company Growth Drivers.
Responsibilities
- Oversee the lifecycle of Cars.com commercialized products for a customer base of 19k+ local retailer and manufacturers
- Monitor unit sales and revenue by product, identify roadblocks to success and work cross-functionally to eliminate them
- Understand the end product user and advocate for their needs and a simplified experience through every product we bring to market
- Articulate product value propositions clearly, including metrics that demonstrate customers’ desired business outcomes
- Guide development and distribution of claims, case studies, sales playbooks, testimonials, and other seller tools to best enable our teams
- Develop a subject matter expertise that positions you to “train the trainer” and help continually level-up both your own reports and other cross-functional Sales support teams
- Lead the content development and execution of our weekly and monthly sales communication deliverables for our Account Executive and Marketplace Business Development audiences
- Partner closely with B2C product marketing counterpart on the intersections between consumer supply/demand and dealer supply
- Build strong relationships with partners across Product, Sales, Production, Comms and more to collaborate cross-functionally to drive the go-to-market efforts and feedback loops
- Proactively identify and address complex issues related to the product lifecycle including feature parity, training gaps, communication breakdowns, and process inefficiencies.
- Coordinate with the Marketing Operations and Creative & Production teams to develop campaigns and collateral that will truly resonate with our Sales, dealer and OEM audiences
- Advocate internal and external customer needs within Cars Commerce internal cross-functional teams, including a thorough understanding of marketplace feature A/B testing and what performance trade-offs may occur with any given site update
- Partner with OEM Sales and Product teams to evolve our suite of New and Certified inventory listing programs to best meet the needs of manufacturer clients
- Support an expanded framework for Sales and Client feedback loops, building on the foundation of our dealer and sales satisfaction surveys to go deeper on addressing the evolving needs of each audience
- Act as subject matter expert on our solutions for both sales audiences and key clients
- Utilize data and feedback to assess sales confidence, the effectiveness of both enablement programs and key sales tools, and then prioritize the ongoing adjustments needed for our strategy
Required Experience/Skills
- Bachelor’s degree or equivalent work experience
- 7+ years of product marketing and sales enablement experience; people management experience strongly preferred
- Experience in supporting marketplace businesses strongly preferred
- Problem solving skills to identify the connective tissue between customers’ business challenges, our products and solutions, and our business goals
- Understanding of sales enablement and marketing automation tools like Seismic and Outreach
- A collaborative mindset with the ability to sit at the intersection of many departments in our business and leverage that position to mobilize cross-functional teams to take on transformative challenges.
- Analytical thinker, able to create a vision for demonstrating value propositions through a variety of marketing performance and user data, generating a wealth of Sales and Client data through team actions, and then leveraging that data to drive powerful recommendations for the business.
- Excellent communication skills, with the ability to manage up, down and across
- Strong written and verbal presentation skills with a confidence in speaking to large sales teams, external clients and mid-exec level.
- A balance of organization and consistency with a creative flair for creating internal and external communications campaigns that drive results.
#LI-Remote #LI-JL
In the spirit of pay transparency, we are excited to share the base salary range for this position which is not inclusive of bonuses, benefits or other forms of compensation that the position may be eligible for. If you are hired at Cars Commerce, your final base salary compensation will be determined based on factors such as skills and/or experience. If the salary range is close to what you're seeking, then we encourage you to apply and learn more about the total compensation package for this position.
Our Comprehensive Benefits Package includes:
- Medical, Dental & Vision Healthcare Plans
- 401(k) with Company Match + Immediate Vesting
- New Hire Stipend for Home Office Set-Up
- Employee Stock Purchase Program
- Generous PTO
- Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day
- Learn more about our Benefits, Perks, & Culture on our LinkedIn Life Pages!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. California Applicants: Click here to review our California Privacy Policy for Applicants. For current employees, please click here to review our California Privacy Policy for Employees.
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