About the job
Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.
Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.
At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here.
As an Implementation Consultant SupplierXM (SXM) you’ll be the Salsify clients’ trusted advisors for efficiently implementing and adopting the Salsify SXM solution in their respective contexts by meeting and exceeding client expectations and accelerating their time to value (TTV). You’ll act in a “hands-on” consultant capacity in SXM client engagements and apply the Professional Services (PS) processes and tools for implementing the SXM solution including related data model artifacts.
How You'll Make an Impact:
- Leading (or supporting) the techno-functional parts of the SXM implementation for assigned SXM engagements
- Executing SXM implementations efficiently and in line with Salsify’s processes and SXM implementation guidelines
- Establishing and maintaining effective relationships with customers by gaining their trust and respect
- Contributing to and further improving the SXM implementation processes and knowledge base (how-tos, etc.)
- SXM Solution Data Model
- Excelling in creating/modifying and maintaining the SXM solution’s data model artifacts (hands-on)
- Being highly aware of the impact changes in data model artifacts can have on clients on the SXM platform
- Growing/maintaining knowledge of the evolving SXM solution + working collaboratively with colleagues to build shared knowledge
- Contributing to the SXM solution’s product improvements (e.g. raising change requests from client feedback or own discovery/experience)
- Leading and/or contributing to assigned internal group or individual initiatives
- Supporting sales and pre-sales during the sales cycle for Professional Services input and proposal or statement of work (SoW) creation
You'll Enjoy This Role If You Have:
- You have strong communication skills
- You’re effective in a variety of formal presentation settings: one-on-one, small and large groups, and with peers
- You speak English and French fluently (mandatory)
- You have a Problem-Solving mentality
- You can deal with stressful and ambiguous situations
- You have previous experience in hands-on consulting or software implementation roles
- We pay market rates, which are competitive and equitable
- We pay based on performance and proficiency, not tenure
- We adjust proactively; when the market moves, we do too
Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person’s achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!
A member of Talent '[email protected]' will be reaching out about next steps if we would like to move forward.
Salsify’s mission is to empower brand manufacturers to win on the digital shelf.
Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify’s growth and earned the company numerous top workplace awards.
We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you!
Please see our Candidate Privacy Statement for information on the personal data we process in connection with your application.
Salsify is committed to an inclusive hiring process, and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact [email protected].
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