About the Team

The Content and Social Marketing team is the always-on voice of DoorDash. Our mission is to create and distribute valuable, relevant, and consistent content that builds fandom on all sides of our marketplace. From the consumer who is looking to discover the best of their neighborhood, to the merchant that is growing their business, and the Dasher who is earning income on their own terms, our goal is to form meaningful connections with these audiences where they are. 

About the Role

We are seeking a seasoned Senior Manager of Social Media to bring breakthrough social media strategies to life in DoorDash campaigns. You will work closely with award-winning teams to inspire and manage innovative and effective uses of both organic and paid social media tactics as part of multichannel go-to-market plans. In this role, you will impact our highest visibility marketing efforts and have the opportunity to work across multiple business priorities.

You will report to the VP, Brand & Creative Marketing within the Marketing organization

You’re excited about this opportunity because you will…

• Manage end-to-end social media planning and execution as a key channel in campaign go-to-market plans.
• Partner with highly awarded internal and external media and creative agency partners to conceive and produce innovative and effective social media strategies and tactics.
• Work with analytics teams to set and track social media performance objectives that contribute to larger business goals.
• Participate in and contribute to cross-functional campaign meetings, documentation, and info-sharing.
• Build and maintain strong relationships with collaborators within and outside of the Marketing organization.

We’re excited about you because…

• You are an expert in your field, with 8+ years experience in social media roles for major brands. You understand the nuances of how popular social media platforms work — from their products and features, ad formats, to their unique user cultures. You stay current with channel best practices and take a curious and experimental approach to emerging platforms, features, and trends. 
• You have a track record of breakthrough campaign experience, either agency- or client-side, for major consumer brands  (preferably tech).
• You have exceptional project management and collaboration skills, and thrive in complex and fast-moving situations that involve large teams.
• You can demonstrate with data what social media success looks like. You have deep knowledge of native and third-party social media analytics tools, and can extract and interpret performance results against business goals.
• You are driven toward excellence, passionate about creativity, and excited to push the horizons of how social media shapes culture.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey