Your Role at MediaLab

As a Law Enforcement Response Specialist, you will join MediaLab’s growing team specializing in handling legal requests and processes from law enforcement agencies. You will be responsible for receiving, processing, and responding to legal documents such as search warrants, subpoenas, and other general legal inquiries. Additionally, you will organize and maintain records of court appointments and documents requiring notarization. In addition to handling legal processes, you will contribute to the creation and refinement of our internal procedures, ensuring they align with current legal standards and best practices. Given the sensitive nature of this role, you should be ready to handle confidential information with the utmost discretion and professionalism, and you may be exposed to the discussion of content that is considered objectionable or distressing. Working in this area requires a high degree of emotional resilience and the ability to handle sensitive content and situations; however, our team has taken comprehensive measures to ensure the well-being and support of all team members who engage with challenging content. 

Evergreen Statement:

The Law Enforcement Response Specialist is an evergreen role at MediaLab. We continuously accept applications to build a talent pipeline, even when specific vacancies may not currently be open. If there is interest, a member of our Talent Acquisition team will reach out to explore next steps for upcoming openings.

• Receive and process legal documents such as search warrants, subpoenas, and other legal inquiries from law enforcement agencies
• Respond to general inquiries about our legal processes and ensure compliance with legal standards
• Organize and maintain records of court appointments and legal documents
• Act as a liaison between MediaLab and law enforcement agencies, ensuring timely and accurate communication
• Develop and refine internal procedures for handling legal requests, ensuring alignment with current legal standards and best practices
• Work closely with Legal, Support, Product, and Engineering teams to streamline processes and ensure effective communication
• Maintain confidentiality and handle sensitive information with discretion

• 2+ years of experience in a legal compliance role, preferably involving interaction with law enforcement agencies
• Excellent verbal and written communication skills
• Strong organizational skills with the ability to manage multiple tasks and priorities
• Familiarity with legal processes and documentation
• Ability to handle sensitive information with discretion and professionalism
• Strong problem-solving skills and attention to detail
• Experience in developing and refining internal procedures and policies
• Flexibility to adapt to changing legal requirements and priorities
• Experience with Zendesk for managing and tracking requests