Company Overview:

At Steer Health, we're revolutionizing the healthcare landscape with cutting-edge technology and unparalleled patient care. As we continue our rapid growth trajectory, we're in search of a highly skilled Business Intelligence (BI) Dashboard Specialist to join our dynamic team.

Job Description:

The BI Dashboard Specialist will be responsible for designing, implementing, and maintaining our business intelligence dashboards to help steer data-driven decision-making at Steer Health. You will work closely with a cross-functional team and report directly to the Data Analytics Lead. Expertise in Looker and MongoDB is essential for this role.

Data Pipeline Development: Design, implement, and optimize end-to-end data pipelines for collecting, processing, and storing large volumes of data.

Data Modeling and Architecture: Develop and maintain data models and architecture to support analytical processes, ensuring scalability and performance.

Database Management: Manage and optimize databases, both relational and NoSQL, ensuring data integrity, security, and efficient query performance.

ETL Processes: Implement and optimize Extract, Transform, Load (ETL) processes to integrate data from various sources into our SaaS platform.

Cloud Infrastructure: Work with cloud platforms (AWS, Azure, or GCP) to set up and maintain scalable and cost-effective data infrastructure.

Data Quality Assurance: Implement data quality checks and measures to ensure accuracy and consistency of data across the SaaS platform.

Collaboration: Collaborate with data scientists, software engineers, and business stakeholders to understand data requirements and contribute to the development of data-driven features.

Monitoring and Optimization: Monitor data pipeline performance, identify bottlenecks, and optimize processes for better efficiency.

Key Responsibilities:

- Design, build and maintain business-critical dashboards using Looker

- Leverage MongoDB for data retrieval, manipulation, and analysis

- Collaborate with data engineers and analysts to ensure data accuracy and integrity

- Conduct user training and create documentation for dashboard functionality

- Gather business requirements to inform dashboard design

- Regularly update stakeholders on dashboard performance metrics and KPIs

- Work cross-functionally to implement data-driven solutions

Requirements

Qualifications:

- Bachelor’s degree in Computer Science, Data Science, or a related field

- Minimum 3 years of experience in BI dashboard development

- Extensive experience with Looker and MongoDB

- Strong understanding of BI best practices, data structures, and SQL

- Ability to communicate effectively with both technical and non-technical stakeholders

- Self-starter with the ability to work independently and as part of a team

Preferred Skills:

- Experience in the healthcare industry

- Familiarity with additional BI tools such as Tableau or Power BI

- Basic knowledge of Python for data manipulation

- Proven track record of training and mentoring team members

Benefits

Benefits:

- Competitive salary and performance bonuses

- Flexible work arrangements (Remote)

- A dynamic, inclusive, and supportive work culture

- Opportunity for career growth and development

Steer Health is on a mission to modernize patient experience with its user-friendly healthcare telemedicine enterprise that empowers healthcare providers to deliver personalized patient care in real-time resulting in new practice revenues, enhanced staff efficiencies, and higher levels of patient satisfaction.. Our company was founded in an unusual way; with customers and revenue from the beginning! Our growth is already ahead of some of the most successful software start-ups, and we don’t plan on slowing down.

We believe our opportunity is huge. Every Medical group and hospital in the world suffers from patient engagement problems. Traditional EHR products approach the problem with old solutions that breed inefficiency and ultimately can’t help hospital and practice admins to deliver care to patients in a secure manner.

Steer Health provides a modern solution that addresses these data silo & EHR shortcomings. Steer Health helps healthcare enterprises harness the value of our all-in-one virtual care platform, by adding the patient outreach tools and 24x7 support that meet all virtual care needs. Ultimately, Steer Health helps organizations deliver superior care anywhere resulting in new revenues and enhanced staff productivity.