Tidio
Customer Success Manager (US-based clients)
North America Only Full Time
TidioCustomer Support
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About the job

Headquarters: Warsaw
URL: https://tidio.com

Location: Europe/US/LATAM remote.

Form of employment: Contract of employment or B2B contract (self-employed).


We are a fast-growing tech company created by experienced international talents. Our product is a top-rated online platform for small and medium businesses to grow sales through outstanding customer service. Our goal is to create a frictionless customer experience for individual users and, at the same time, help entrepreneurs worldwide grow their businesses by giving them access to a top-notch AI-driven tool.


Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too!

A few facts about us:

  • Our product is one of the world's leading AI customer service solutions, and our goal is to become no. 1.

  • We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024.

  • We currently rate at 4.7/5 in both Shopify and G2.

  • The new Tidio AI feature (Lyro) answers up to 70% of customers’ questions in seconds and is available to users even on a free plan. It’s a real AI revolution!
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