Gravity Wiz
WordPress Support Wizard
Anywhere in the World Full Time
Gravity WizCustomer Support
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About the job

Headquarters: Virginia Beach, Virginia
URL: https://gravitywiz.com/

Gravity Wiz is hiring a remote support wizard to provide customers with absolutely magical support.


We have an expansive selection of add-ons, snippets, and tutorials that enable our customers to do legitimately magical things with Gravity Forms. Your job will be to keep the magic alive when our customers encounter bugs, experience theme/plugin conflicts, and write in with questions about how and what is possible with our multiple suites of Gravity Forms add-ons.

This is a full-time position (Monday–Friday) preceded by a month-long probationary period. We offer a competitive salary, unlimited time off, and twice-yearly raises. The salary range for this position is 40-60k USD per year.

Hours are flexible, but our primary coverage window is between 9am and 5pm ET.

We are serious about customer support. Sorcerously serious. Our ideal wizard is a detail-oriented and efficient troubleshooter. If you're also a dependable, friendly communicator who writes English masterfully and isn't afraid of a smiley or two, you’ll fit right in.
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