Bikram Yoga Rancho Cucamonga
All Remote Jobs > Administration & Management
2 months ago
Virtual Assistant
customer support
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Source: Remote | OK
About the job
Location: Remote
Pay: $35 per hour
Schedule: Flexible
Training: Paid training provided
Equipment: Necessary equipment provided
About Us: Bikram Yoga Rancho Cucamonga is a vibrant yoga studio that focuses on providing high-quality, authentic Bikram Yoga classes to our community. We are seeking a dedicated, detail-oriented, and organized Virtual Assistant to support our team in delivering exceptional service to our clients and running the business smoothly.
Key Responsibilities:
- Client Communication: Handle email and phone inquiries, respond to messages, and manage appointment scheduling.
- Social Media Management: Assist in creating, scheduling, and posting content on social media platforms to engage with our community and promote classes.
- Administrative Tasks: Manage calendars, class schedules, and bookings. Assist with data entry, customer records, and tracking attendance.
- Customer Support: Address customer concerns or inquiries in a timely, professional manner, and manage feedback and reviews.
- Marketing Support: Help develop and execute marketing campaigns, newsletters, and promotional material.
- Event Coordination: Assist with organizing workshops, retreats, and special events, including registration and communication with attendees.
- Billing & Payment Assistance: Help manage membership payments, process invoices, and handle basic accounting tasks as needed.
Requirements:
- Strong communication skills (both written and verbal)
- Excellent organizational and multitasking abilities
- Proficient in Microsoft Office Suite and/or Google Workspace
- Familiarity with social media platforms such as Instagram, Facebook, and TikTok
- Experience with customer service
- Ability to work independently with minimal supervision
- Basic knowledge or interest in yoga, especially Bikram, is a plus but not required
Perks:
- Flexible work schedule to fit your lifestyle
- Paid training to ensure you're fully equipped for success
- All necessary equipment (laptop, headset, etc.) will be provided
- Opportunities to learn about Bikram Yoga and the wellness industry